Política de reembolso


US EXCHANGES & RETURNS


We accept EXCHANGES within 30 days of delivery. We will pay for the shipping costs going both ways, so you won't pay a dime when you process an exchange with us. In order to be considered for an exchange, the leggings must be in brand-new condition and still have the original tag that was attached to it when it was shipped to you. If the leggings appear to be used or the tag is ripped off, then the leggings are no longer eligible for an exchange. Please note, we do not offer exchanges for different colors, only for different sizes.  

We accept RETURNS within 30 days of delivery. In order to be considered for a return and refund, the leggings must be in brand-new condition and still have the original tag that was attached to it when it was shipped to you. If the leggings appear to be used or the tag is ripped off, then the leggings are no longer eligible for a return or refund. Original shipping costs are non-refundable with returns. We are firm on these policies. 

Once your return is received and inspected, we will send you an email to notify you that we have received and processed your return. Given that the leggings adhere to the policies stated above, a refund will be processed and a credit will automatically be applied to your original method of payment within 3 - 7 business days.



 

INTERNATIONAL EXCHANGES & RETURNS


We accept EXCHANGES within 30 days of delivery. The customer will pay for the full shipping costs to send the original pair/s back to our warehouse. Once we receive them, we will process the exchange and ship out the correct size for free via DHL (2 - 3 week shipping time). You will only pay for shipping the leggings back to us and we will handle the rest. In order to be considered for an exchange, the leggings must be in brand-new condition and still have the original tag that was attached to it when it was shipped to you. If the leggings appear to be used or the tag is ripped off, then the leggings are no longer eligible for an exchange. Please note, we do not offer exchanges for different colors, only for different sizes.  

We accept RETURNS within 30 days of deliveryThe customer will pay for the full shipping costs to send the original pair/s back to our warehouse. Once we receive them, we will process the return and issue your refund. In order to be considered for a return and refund, the leggings must be in brand-new condition and still have the original tag that was attached to it when it was shipped to you. If the leggings appear to be used or the tag is ripped off, then the leggings are no longer eligible for a return or refund. Original shipping costs are non-refundable with returns. We are firm on these policies. 

Once your return is received and inspected, we will send you an email to notify you that we have received and processed your return. Given that the leggings adhere to the policies stated above, a refund will be processed and a credit will automatically be applied to your original method of payment within 3 - 7 business days.



ORDER CANCELLATIONS


Orders can only be cancelled before they have been shipped. Orders are generally shipped out the day after the order was placed. Please keep that in mind when choosing Overnight Shipping. After the packages are shipped they are out of our hands and cannot be cancelled.

 

Simply email support@ObsessionShapewear.com to begin the process of an exchange, return or cancellation.




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